Catering services requires a deposit. You can do payment arrangements also but must be paid by time of event. Payments can be paid in cash, PayPal, Chime, Cash App, Varo and Venmo and will receive invoice with order. Down payment non-refundable!! Tip is not included in our Service Charge and therefore at your discretion.
Refunds & Cancel Orders
If you receive food that is different from what you ordered, we sincerely apologize. Return the items and we'll replace your order. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted, and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like. If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or store credit. If the food has been discarded, repackaged, or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund, or store credit. Please allow a few days for refund to return to card. We require a 12 hour cancellation period. Any cancellation after this period would require us to bill you for the item in full.
For Catering orders
Down payments are non-refundable. All orders will require ID Verification with all card orders. Catering orders canceled less than 24 hours will be changed in full. Any orders canceled in less than 48 hours will be charged half. We cannot provide any refund or store credit for non-food items or beverages. You will be charged in full for your event order if you cancel on the day prior or on the day of your event date and also for no call no shows.
Drop Off Catering
GizWorld Cuisine will arrive at the event location approximately one hour prior to the designated location. We will provide a disposable plastic table cover and arrange your food items on the table and all of the items will come disposable equipment and supplies.
Feel free to contact us if you have any questions regarding the Policy by emailing us at gizworldcuisine@gmail.com
Refunds & Cancel Orders
If you receive food that is different from what you ordered, we sincerely apologize. Return the items and we'll replace your order. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted, and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like. If 25% or more of the food has been consumed or removed, we cannot issue any discount, refund or store credit. If the food has been discarded, repackaged, or tampered with then we cannot verify its origin or issue and cannot issue any discount, refund, or store credit. Please allow a few days for refund to return to card. We require a 12 hour cancellation period. Any cancellation after this period would require us to bill you for the item in full.
For Catering orders
Down payments are non-refundable. Catering orders canceled less than 24 hours will be changed in full. Any orders canceled in less than 48 hours will be charged half and refunded the rest. We cannot provide any refund or store credit for non-food items or beverages. You will be charged in full for your event order if you cancel on the day prior or on the day of your event date.
el free to contact us if you have any questions regarding the Return & Refund Policy by emailing us at gizworldcuisine@gmail.com
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